Sapien Engineering

Selected work

Work

Anonymized case studies, architecture first. The problem, the decision, the reasoning. Clients are never named.

  1. 01 Manufacturing
    Killing a shop-floor exploit with a mirror, not a lockout

    A commission scheme gamed through a state-tracking gap. Fixed in a day by making the gap visible: no lockout, no change to the system of record.

    Scope
    Shop-floor status board
    Built in
    1 day
    Result
    Gaming stopped, system of record untouched

    Proves: AI and automation

  2. 02 Telephony carrier
    Rebuilding a carrier's provisioning platform under a compliance deadline

    Reverse-engineered an undocumented appliance API and shipped a desired-state control plane in two months, replacing a stalled nine-month effort. Three years in production without a fault-driven change.

    Scope
    Provisioning control plane, three appliances
    Built in
    2 months
    Result
    3 years in production without a fault-driven change

    Proves: Software and integrations, IT and infrastructure

  3. 03 Luxury retail
    Owning a retailer's entire technical platform, and holding it to one standard

    Point of sale, staff and customer applications, identity, telephony, AI, security. One architecture, rebuilt from a broken inherited integration, running the business today.

    Scope
    Point of sale, two applications, identity, telephony, AI, security
    Built in
    Ongoing
    Result
    One architecture, running the business today

    Proves: AI and automation, AI rollout and policy, Software and integrations

  4. 04 Healthcare, HIPAA
    One access-and-workflow layer over many orphaned healthcare systems

    HIPAA-compliant platform for an administrator, a health insurer, and its provider practices. Per-tenant federated identity. Independently audited and penetration-tested.

    Scope
    Access and workflow layer, per-tenant federated identity
    Built in
    Multi-year
    Result
    Independently audited and penetration-tested

    Proves: Software and integrations, IT and infrastructure